welcome to


Creative led social media studios –  community management – social customer service

  • Work

  • W24 provide partner agencies and brands scalable 24/7 customer service support. Here are some social activities created as part of our social studio and community management service.

  • Forwood Design

    Pinterest campaign increased monthly views from 5K to 245K within 3 months. Instagram stories increased sales by 400%

  • Fingopay

    Community Management Launch. 400% growth in Twitter under 3 months, 2149% post share increase. Post reach 56K to 121K

  • Suffolk Food Hall

    Social Media Management. Customers sometimes had to be turned away due to the Cafe's popularity! #MakeItAGoodie

  • Pets As Therapy

    Community Management. In under 6 months 98% growth in Twitter follower count, 2149% increase in impression share. 17% growth Facebook like count to 11K.

  • GlobePay

    Community Management. The launch of the Global Chinese payment using WeChat & Alipay system in the UK.

  • Services

  • How can we help?

  • Victoria Orford, JUMP Agency.

    Love the work they've done and great to work with as a team. Their support is fast and reliable. 5 stars all round from us.

  • Jason Butler, Public Speaker, Author.

    The collaborative approach on all aspects of our website, social and marketing has been invaluable. They have great ideas and provide an excellent sounding board. Working with them is a pleasure.


social media studios

creative. flexible. mobile.

social media studios

Control your social platforms with a scalable social media studio.

> Social media audits & social strategy (with set KPIs)
> Creative content & design
> Social playbook & social calendar
> Social media event management (pop-up-studio)
> Data analytics and activity reports


community management

connect. engage. share.

community management

We can look after your social assets and community.

> Social media channel management
> Dedicated community managers
> Social listening and insights
> Social media content and design
> Monthly/weekly activity reports


customer experience

enhanced through social media

customer experience

Brand communities give real insights into customer and brand experience. This can help with:

> Insight-driven engagement with social
> Identify social shopping touch points
> Develop customer experience and service
> Social conversations, interactions and engagement
> Social CS with Messenger, Chat, Twitter, Facebook


customer service

scalable customer contact centre

customer service

Exceptional customer service combines creative insight, conversation, engagement and technology to deliver:

> Bureau & multichannel services
> Customer care advisors
> Promote enhanced customer experience
> Dedicated fault support and sales team
> Virtual PA telephone answering services


  • Blog

  • If you would like access to the wobble24.social community here is a good place to start. It’s a place where you enjoy and explore all things social and more…

A Social Media Strategy is a plan that incorporates social media into a business....

  Powerful Tools Yellow Jelly & Partners create social campaigns, run paid social...

Yellow Jelly & Partners has introduced a service called wobble24 to compliment it’s existing social...

Click to Direct Message and Customer Feedback is a new Twitter functionality, making...

  • About Us

  • wobble24, a division of Yellow Jelly & Partners, has been created to work with partners and brands in the management of their social and customer service assets 24/7 using a simple, efficient, friendly and intuitive process.

Cherry Hu

Community Manager (Asian Market)

Mark Casey

Social Director

Gordon Cox

Social Designer

Scalable Creative Social Media

  • social media studios

  • community management

  • customer service

  • customer experience

  • Sectors

  • Confidentiality between our clients at W24 is paramount. We provide services across the following sectors:

Play Video

Learn More

  • Find Out More

  • Would you like to know more about the social media services we offer and how we can support clients with wobble24?

  • 1 Fore Street Avenue, London, EC2Y 9DT