W24 provide partner agencies and brands scalable 24/7 customer service support. Here are some social activities created as part of our social studio and community management service.
Pinterest campaign increased monthly views from 5K to 245K within 3 months. Instagram stories increased sales by 400%
Community Management Launch. 400% growth in Twitter under 3 months, 2149% post share increase. Post reach 56K to 121K
Social Media Management. Customers sometimes had to be turned away due to the Cafe's popularity! #MakeItAGoodie
Community Management. In under 6 months 98% growth in Twitter follower count, 2149% increase in impression share. 17% growth Facebook like count to 11K.
Community Management. The launch of the Global Chinese payment using WeChat & Alipay system in the UK.
How can we help?
Love the work they've done and great to work with as a team. Their support is fast and reliable. 5 stars all round from us.
The collaborative approach on all aspects of our website, social and marketing has been invaluable. They have great ideas and provide an excellent sounding board. Working with them is a pleasure.
creative. flexible. mobile.
Control your social platforms with a scalable social media studio.
> Social media audits & social strategy (with set KPIs)
> Creative content & design
> Social playbook & social calendar
> Social media event management (pop-up-studio)
> Data analytics and activity reports
connect. engage. share.
We can look after your social assets and community.
> Social media channel management
> Dedicated community managers
> Social listening and insights
> Social media content and design
> Monthly/weekly activity reports
enhanced through social media
Brand communities give real insights into customer and brand experience. This can help with:
> Insight-driven engagement with social
> Identify social shopping touch points
> Develop customer experience and service
> Social conversations, interactions and engagement
> Social CS with Messenger, Chat, Twitter, Facebook
scalable customer contact centre
Exceptional customer service combines creative insight, conversation, engagement and technology to deliver:
> Bureau & multichannel services
> Customer care advisors
> Promote enhanced customer experience
> Dedicated fault support and sales team
> Virtual PA telephone answering services
If you would like access to the wobble24.social community here is a good place to start. It’s a place where you enjoy and explore all things social and more…
wobble24, a division of Yellow Jelly & Partners, has been created to work with partners and brands in the management of their social and customer service assets 24/7 using a simple, efficient, friendly and intuitive process.
Community Manager (Asian Market)
Would you like to know more about the social media services we offer and how we can support clients with wobble24?
1 Fore Street Avenue, London, EC2Y 9DT