New Twitter Functionality

New Twitter Functionality

Click to Direct Message and Customer Feedback is a new Twitter functionality, making it significantly easier to take a conversation private from a public Tweet. When you include the special link at the end of a Tweet, Twitter turns it into a simple button enabling your customer to go straight into a private DM conversation. This is a strong step in making Twitter much simpler for consumers to use for customer service; hopefully this is the end to an awkward but until now common response by brands hoping to take conversations private: “Please DM us”. Try it now click the direct message.

twitter_dm_button

 

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Author: admin-wobble